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Cloudian™ AML Portal Support Center (EN)Cloudian™ AML Portal Support Center (EN)
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Guides
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Getting Started

  • 🖥️Welcome
  • 🖥️Onboarding Video
  • 🖥️Useful Link

Account Section

  • 🖥️How to register new account?
  • 🖥️How to reset password?

Customers Section

  • 🖥️How to add customer?
  • 🖥️How to run AML search?
  • 🖥️How to enable ongoing monitoring?
  • 🖥️How to disable ongoing monitoring?
  • 🖥️How to download customer profile to PDF file?
  • 🖥️How to download AML search report to PDF file?
  • 🖥️How to edit Risk Score of each customer?
  • 🖥️How to run eKYC verification?
  • 🖥️How to import customer list?
  • 🖥️How to export customer list?

Billing Section

  • 🖥️How to check eWallet balance?
  • 🖥️How to do online top-up?
  • 🖥️How to do manual top-up?

Technical Section

  • 🖥️How to contact technical support team?
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  1. Technical Section

How to contact technical support team?

You can contact technical support team on Cloudian™ AML Portal easily.

If you need technical support, please send email to [email protected] .


Updated 14 days ago


How to do manual top-up?
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